My solution is loading very slow
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1. Check the MapsIndoors Status Page
Visit the to see if there are any current or past incidents that might be affecting performance.
2. Review Media File Sizes
Ensure that any images, 2D models, or 3D models that you are using meet the recommended size guidelines. You can find these guidelines on the.
3. Update Your Browser or SDK
Make sure that you are running the latest version of your web browser if you are loading your map in a browser. If you have built your own web or mobile app using the MapsIndoors SDKs, ensure that you are using the latest version of the SDK. You can find the latest SDK versions on the.
4. Review Your Code (Web Apps)
If you have built your own web app using the MapsIndoors SDKs, check your code for any performance-related issues.
5. Check the Performance Article (Mobile Apps)
If you have built your own mobile app using the MapsIndoors SDKs, refer to THIS ARTICLE for tips on how to improve performance.
Other Potential Causes
If none of these steps resolve the issue, slow map loading and performance might be related to your internet connection or your device's hardware.