> For the complete documentation index, see [llms.txt](https://docs.mapsindoors.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mapsindoors.com/help-center/performance/my-solution-is-loading-very-slow.md).
# My solution is loading very slow
**1. Check the MapsIndoors Status Page**
Visit the[ MapsIndoors status page](https://status.mapsindoors.com/) to see if there are any current or past incidents that might be affecting performance.
**2. Review Media File Sizes**
Ensure that any images, 2D models, or 3D models that you are using meet the recommended size guidelines. You can find these guidelines on the[ MapsIndoors documentation site](https://docs.mapsindoors.com/products/cms/media-library).
**3. Update Your Browser or SDK**
Make sure that you are running the latest version of your web browser if you are loading your map in a browser. If you have built your own web or mobile app using the MapsIndoors SDKs, ensure that you are using the latest version of the SDK. You can find the latest SDK versions on the[ MapsIndoors documentation site](https://docs.mapsindoors.com/).
**4. Review Your Code (Web Apps)**
If you have built your own web app using the MapsIndoors SDKs, check your code for any performance-related issues.
**5. Check the Performance Article (Mobile Apps)**
If you have built your own mobile app using the MapsIndoors SDKs, refer to THIS ARTICLE for tips on how to improve performance.
**Other Potential Causes**
If none of these steps resolve the issue, slow map loading and performance might be related to your internet connection or your device's hardware.
---
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